Support at your fingertips:

Ask Catalyst (also referred to as Ask Spark or Ask Labflow) is an intelligent academic co-pilot designed to provide students and instructors with 24/7 support by instantly answering questions about course materials and platform navigation. By integrating directly with a course’s specific syllabus and documentation, the system acts as a specialized assistant that can resolve administrative and platform-related queries at any time of day or night.

Accuracy, Clarity and Safety:

Our commitment to Data Privacy and Content Integrity is central to how Ask Catalyst operates. The system utilizes a secure, siloed workspace powered by Google Gemini, which ensures that no proprietary company information, institutional materials, or student data is ever used to train external foundation models. Furthermore, our internal policies strictly prohibit the input of personally identifiable information (PII) into any AI prompts. Every AI-generated response is subject to rigorous evaluation against core benchmarks, including accuracy, clarity, and safety, to ensure that our technology remains a trustworthy tool that enhances the educational experience without compromising user confidentiality.